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AT&T customers could get $20 under class action settlement

(Image: AT&T/Graphic: The Desk)

Certain AT&T wireless customers who live in California could be entitled to a $20 payment or bill credit as part of a class action settlement.

The federal case involves several AT&T customers who sued the company over a little-known surcharge called an Administrative Fee. The plaintiffs in the case allege AT&T charged the fee without fully disclosing it.

AT&T denies any wrongdoing. Still, a proposed settlement has been reached in the case that could earn eligible wireless customers a payment or bill credit from a $14 million pool of funds earmarked to resolve the issue.

Eligible customers must be in California with AT&T postpaid wireless service between June 20, 2015 and June 16, 2022. Some eligible customers began receiving notifications by e-mail or postal mail this week based on records obtained by the plaintiffs in the case, but anyone with a post-paid wireless account through AT&T is able to fill out a claim form and submit it for payment.

Customers with an active AT&T wireless account will receive a credit on their wireless bill, while former AT&T customers will receive a check in the mail. A legal notice said the final payment is expected to be around $20, though it could be higher or lower depending on how many valid claims are submitted.

The award is not automatic: Current and former AT&T wireless customers with an eligible post-paid account must file a claim by clicking or tapping here before October 29, 2022 to receive a bill credit or check. Eligible customers who do not file a claim will not receive the bill credit or payment, and they give up their right to sue AT&T about this specific issue in the future.

The plaintiffs in the case will each receive around $3,500, while the attorneys representing the plaintiffs are expected to be reimbursed $3.5 million in expenses and fees. The settlement is expected to be finalized during a court hearing in November.

The case is Vianu v. AT&T Mobility LLC, case no. 3:19-cv-03602-LB, in the United States District Court for the Northern District of California.

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About the Author:

Matthew Keys

Matthew Keys is the publisher of The Desk and reports on the business and policy matters involving the broadcast television, streaming video and radio industries. He previously worked for Thomson Reuters, Disney-ABC, Tribune Broadcasting and McNaughton Newspapers. Matthew is based in Northern California, has won numerous awards in the field of journalism, and is a member of IRE (Investigative Reporters and Editors).