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SiriusXM signal goes out for U.S., Canadian subscribers

The pre-merger logo for SiriusXM Satellite Radio.
The pre-merger logo for SiriusXM Satellite Radio.

SiriusXM subscribers were briefly without their satellite radio after a massive outage blanketed customers in both the United States and Canada on Saturday.

The outage lasted anywhere from 10 to 30 minutes for customers. SiriusXM’s streaming Internet service was not affected.

The cause of the outage remains unclear. The Desk has reached out to a SiriusXM spokesperson for comment.

The satellite radio service had over 27 million paying subscribers as of January.


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About the Author:

Matthew Keys

Matthew Keys is the publisher of The Desk and reports on the business and policy matters involving the broadcast television, streaming video and radio industries. He previously worked for Thomson Reuters, Disney-ABC, Tribune Broadcasting and McNaughton Newspapers. Matthew is based in Northern California, has won numerous awards in the field of journalism, and is a member of IRE (Investigative Reporters and Editors).