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Outage hits Dish Network’s Sling TV

(Logo courtesy Dish Network/Sling TV LLC, Graphic by The Desk)

A widespread outage left many customers of Dish Network’s Sling TV without service on Monday.

The outage started around 8 p.m. Eastern Time (5 p.m. Pacific Time) when an unknown technical error caused Sling TV’s live channels and on-demand programming to become unavailable to many customers.

In a social media post, a Sling TV spokesperson said the company was aware of the technical problem and was implementing a fix.

In the meantime, Sling TV subscribers can download the following TV Everywhere apps and log in with their Sling TV username and password to watch live and on-demand programming:

  • Bravo
  • CNBC
  • Disney
  • E!
  • ESPN
  • Fox Business
  • Fox Now
  • Fox News
  • Fox Sports
  • Freeform
  • FX
  • Golf Channel
  • Longhorn Network
  • MSNBC
  • National Geographic
  • NBC
  • NBC Sports
  • NFL Network
  • Oxygen
  • Reelz
  • SyFy
  • USA Network

Exact channel availability will depend on the package that a Sling TV customer subscribes to. For instance, some channels owned by the Walt Disney Company (Disney, Freeform) are available in Sling Orange, while other Disney-owned channels as well as those of Fox and NBC (FX, National Geographic, NBC, Oxygen, Fox News) are available in Sling Blue.

The outage occurred just a few days after Sling TV said it would raise the price of its base Sling Orange and Sling Blue packages by $5 to $40 a month. The company said higher programming costs were to blame for the fee increases; they came about a month after Dish Network briefly dropped Disney-owned channels from its satellite and streaming services due to a carriage dispute.

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About the Author:

Matthew Keys

Matthew Keys is the publisher of The Desk and reports on the business and policy matters involving the broadcast television, streaming video and radio industries. He previously worked for Thomson Reuters, Disney-ABC, Tribune Broadcasting and McNaughton Newspapers. Matthew is based in Northern California, has won numerous awards in the field of journalism, and is a member of IRE (Investigative Reporters and Editors).