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Spotify users report problems playing songs

(Image courtesy Spotify, Graphic by The Desk)

It wouldn’t be Friday the 13th unless someone was having a bout of bad luck — and, this time around, it appears to be one of the biggest music streaming services on the Internet.

A widespread outage is affecting some users of the streaming music application Spotify, with customers in the United States and elsewhere reporting they are unable to stream or download songs or podcasts.

The issues started Friday around 8 p.m. Eastern Time (5 p.m. Pacific Time), with Spotify acknowledging that a “minor” glitch affecting the service’s API was affecting the player software used for the application.

The problem appears to be internal, and not part of an issue connected to a third-party or a cyberattack afflicting the company.

Customers are reporting mixed experiences with Spotify, with some saying they’re able to play content on their phones and tablets, but not their website; others are reporting the precise opposite, and some say they’re unable to use the service at all.

This is a developing story — check back here for the latest…

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About the Author:

Matthew Keys

Matthew Keys is a nationally-recognized, award-winning journalist who has covered the business of media, technology, radio and television for more than 10 years. He is the publisher of The Desk and contributes to Know Techie, Digital Content Next and StreamTV Insider. He previously worked for Thomson Reuters, the Walt Disney Company, McNaughton Newspapers and Tribune Broadcasting.
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