T-Mobile is changing a perk that offered an expanded free trial of Apple TV Plus to most of its subscribers.
T-Mobile
T-Mobile U.S. ($TMUS) is a wireless phone service provider based in Seattle, Washington. In addition to providing wireless phone service, T-Mobile U.S. offers fixed wireless Internet and streaming television. The company is an American subsidiary of Deutsche Telekom, which is based in Germany.
A former T-Mobile employee says customer service agents can’t really help subscribers with wireless Home Internet issues.
T-Mobile will raise a bill payment fee for customers of its prepaid brand Metro by T-Mobile next month.
A T-Mobile executive said the company’s network can’t serve all customers who are interested in its Home Internet product.
Customers affected by a large data breach involving T-Mobile will have to wait to find out if they are eligible to receive settlement money.
T-Mobile, Consumer Cellular, Metro by T-Mobile and Cricket earned high rankings, but customer service has declined across the board since last year.
T-Mobile will charge customers with tardy bills at least $7 per instance, up from $5 per incident.
AT&T says it added 316,000 new customers to its AT&T Fiber Internet product in its most-recent financial quarter.
T-Mobile says it will offer its wireless customers a free, one-year subscription to Spanish-language streaming TV service Vix Plus
T-Mobile is selling data collected from Android phones, including which apps a user has installed on their device.
