J.D. Power
YouTube TV, Spectrum TV rank high in J.D. Power customer satisfaction survey
Streaming cable-like services ranked slightly higher in customer satisfaction compared to traditional cable and satellite products, according to J.D. Power
YouTube TV tops J.D. Power customer satisfaction survey in streaming
YouTube TV has de-throned rival Fubo as the best streaming service based on customer satisfaction, according to a new J.D. Power survey.
J.D. Power: T-Mobile highest in satisfaction among postpaid carriers
T-Mobile, Consumer Cellular, Metro by T-Mobile and Cricket earned high rankings, but customer service has declined across the board since last year.
After pandemic peak, consumers stick with streaming
Netflix, Hulu and Amazon Prime Video are the most-used streaming services in 2021, according to a new J.D. Power survey.