Technology
Articles involving technology companies, hardware, software and industry trends.
Survey: Customers prefer AI chatbots to live customer service agents
Customers said they're open to AI-powered interactions when contacting support, but they expect the outcomes to be satisfactory.
NESN lowers price of annual streaming subscription plan
The yearly cost of NESN 360 is now $240 per month, while the monthly price remains the same.
Antenna: Bundles help SVOD services manage subscription churn
Streaming services are gaining a better handle on churn by offering lower-priced, ad-supported tiers and by bundling with other services, according to a new report from Antenna.
WBD announces launch of Max in Australia
The service will be available through the Google and Apple app stores on March 31, and will be available to Foxtel subscribers at no additional cost.
Bango opens Digital Vending Machine to all business types
Bango has launched a version of its Digital Vending Machine that allows all business types to develop and deploy a white-label subscription management and sales platform.
Kristen Schaal voices Squirrel in new DirecTV ad
DirecTV is pairing its famed pigeons Frank and Bobby with a hyper squirrel named Tammy, who wonders aloud how DirecTV is able to aggregate content recommendations from channels and apps through a single platform.
Fubo launches standalone package with Zee Entertainment channels
The company says the launch of the Zee Family package will be the first of many multicultural channel bundles to debut in the near future.
Smart TVs dominate in U.S., but broadcast still preferred in Europe
Time spent with television has increased in both the U.S. and Europe every year since 2021, owed in part to the proliferation of domestic and foreign streaming services in each region.
Altice USA restores MSG Networks to Optimum TV under new deal
Altice USA has restored access to MSG Networks on its Optimum TV platform after all sides reached a new carriage agreement on Saturday.
Philo adds multiplex channels from Starz, MGM Plus
Philo has quietly expanded the availability of Starz and MGM Plus channels available through the platform for those who subscribe to the premium add-ons.
Sinclair’s TBD sees ratings boost from Super Bowl, SNL marathon block
Sinclair saw higher viewership on Super Bowl Sunday with its decision to program reruns of Saturday Night Live that touched on various Super Bowl themes.
RATINGS
ESPN to stop airing Major League Baseball games after 2025 season
The cable network and the professional sports league have mutually agreed to part ways.