Author:
Matthew Keys
Matthew Keys is the award-winning founder and editor of TheDesk.net, an authoritative voice on broadcast and streaming TV, media and tech. With over ten years of experience, he's a recognized expert in broadcast, streaming, and digital media, with work featured in publications such as StreamTV Insider and Digital Content Next, and past roles at Thomson Reuters and Disney-ABC Television Group.
Survey: Customers prefer AI chatbots to live customer service agents
Customers said they're open to AI-powered interactions when contacting support, but they expect the outcomes to be satisfactory.
NESN lowers price of annual streaming subscription plan
The yearly cost of NESN 360 is now $240 per month, while the monthly price remains the same.
Fox News draws 2.4 million viewers with new Lara Trump show
"My View with Lara Trump" won the 9 p.m. Eastern Time slot, beating CNN and MSNBC with overall and key demographic viewers.
Antenna: Bundles help SVOD services manage subscription churn
Streaming services are gaining a better handle on churn by offering lower-priced, ad-supported tiers and by bundling with other services, according to a new report from Antenna.
WBD announces launch of Max in Australia
The service will be available through the Google and Apple app stores on March 31, and will be available to Foxtel subscribers at no additional cost.
Bango opens Digital Vending Machine to all business types
Bango has launched a version of its Digital Vending Machine that allows all business types to develop and deploy a white-label subscription management and sales platform.
White House will choose pool reporters moving forward
The White House affirmed the Trump administration will choose which media outlets will participate in the White House press pool moving forward
DOJ goes to court for Trump in legal challenge brought by AP
Attorneys for the Department of Justice argued the AP has no constitutional right to access events held by President Donald Trump.
Kristen Schaal voices Squirrel in new DirecTV ad
DirecTV is pairing its famed pigeons Frank and Bobby with a hyper squirrel named Tammy, who wonders aloud how DirecTV is able to aggregate content recommendations from channels and apps through a single platform.
Fubo launches standalone package with Zee Entertainment channels
The company says the launch of the Zee Family package will be the first of many multicultural channel bundles to debut in the near future.
Smart TVs dominate in U.S., but broadcast still preferred in Europe
Time spent with television has increased in both the U.S. and Europe every year since 2021, owed in part to the proliferation of domestic and foreign streaming services in each region.
FanDuel Sports Network lands on Prime Video
FanDuel Sports Network is now available as a $20-per-month add-on to Prime Video.