Verizon shuts off 3G wireless network
Some Verizon Wireless customers with older phones are starting the new year looking for an upgrade.
T-Mobile U.S. ($TMUS) is a wireless phone service provider based in Seattle, Washington. In addition to providing wireless phone service, T-Mobile U.S. offers fixed wireless Internet and streaming television. The company is an American subsidiary of Deutsche Telekom, which is based in Germany.
Some Verizon Wireless customers with older phones are starting the new year looking for an upgrade.
T-Mobile has agreed to pay more than $350 million to settle claims stemming from a serious data breach last year.
T-Mobile is changing a perk that offered an expanded free trial of Apple TV Plus to most of its subscribers.
A former T-Mobile employee says customer service agents can’t really help subscribers with wireless Home Internet issues.
T-Mobile will raise a bill payment fee for customers of its prepaid brand Metro by T-Mobile next month.
A T-Mobile executive said the company’s network can’t serve all customers who are interested in its Home Internet product.
Customers affected by a large data breach involving T-Mobile will have to wait to find out if they are eligible to receive settlement money.
T-Mobile, Consumer Cellular, Metro by T-Mobile and Cricket earned high rankings, but customer service has declined across the board since last year.
T-Mobile will charge customers with tardy bills at least $7 per instance, up from $5 per incident.
AT&T says it added 316,000 new customers to its AT&T Fiber Internet product in its most-recent financial quarter.