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Apple deploys software fix for Apple TV remote

A version of the HBO Max app running on an Apple TV device.
A version of the HBO Max app running on an Apple TV device. (Images courtesy Warner Bros. Discovery/Apple, Inc.; Graphic by The Desk)

Apple has deployed an update to its Apple TV operating system that fixes an issue with the device’s voice-powered remote control.

The update, tvOS 16.3.2, corrects an issue where the Siri Remote can become unresponsive or totally disconnect while streamers are watching content or navigating menus on the third generation Apple TV 4K device.

The third generation Apple TV 4K was introduced last November at a cost of $130 for the base model, which offers 32 Gigabits (GBs) of storage and comes bundled with the updated Apple TV Siri Remote. A 64GB variant costs $150 and also includes an Ethernet port for a hardwired Internet connection.

The updated operating system released by Apple this week is only available to download on the third generation Apple TV 4K model. Prior models, including those that support 4K video streams, are not affected by the Siri Remote bug.

Most affected Apple TV 4K models will automatically prompt streamers to update to the latest version of the operating system. Streamers can force eligible Apple TV 4K devices to update to the new operating system by going to the Settings app on their Apple TV 4K, then choosing “Software Updates” and selecting “Update Software.” If an update is available, a prompt will ask the user if they want to download and install it.