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CNN blames technical glitch for brief outage of channels

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mkeys@thedesk.net

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Warner Bros Discovery (WBD) acknowledged a technical issue prevented some viewers from watching CNN’s channels on Monday.

The issue started around 12:15 p.m. Eastern Time during a live broadcast of “Inside Politics with Dana Bash” on CNN and CNN International.

During a roundtable discussion, the signal on both CNN channels began to deteriorate, with the glitch lasting at least 20 minutes.

The signal returned around 12:45 p.m. but was unstable for an additional five minutes before the network was able to bring both channels back to regular programming.

Inside Politics continued with its broadcast for about 15 minutes before CNN moved to a rebroadcast of “The Whole Story with Anderson Cooper” focused on the history of Apple. Bash resumed her show around 12:51 p.m. by acknowledging the technical issue that prevented viewers from watching the network’s regular programming.

“We are aware of a technical issue across Warner Bros. Discovery that resulted in losing CNN channels for a period of time today,” a statement from the network’s publicity department said on Monday. “We are working quickly to resolve it and apologize for the interruption.”

CNN did not offer specifics on the technical glitch. All pay television providers were affected by the issue, as was the CNN app, where live broadcasts are available with a CNN All Access plan.

Other channels owned by WBD were not affected.

The issue with CNN’s signal comes less than a week after the government of Azerbaijan sued the network in federal court on allegations of defamation. The case centered on a story published by CNN over the summer that claimed Azerbaijan hosted Israeli troops during the first weeks of the ongoing conflict in Iran. Officials in Azerbaijan disputed the accuracy of the report.

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About the Author:

Matthew Keys

Matthew Keys is the award-winning founder and editor of TheDesk.net, an authoritative voice on broadcast and streaming TV, media and tech. With over ten years of experience, he's a recognized expert in broadcast, streaming, and digital media, with work featured in publications such as StreamTV Insider and Digital Content Next, and past roles at Thomson Reuters and Disney-ABC Television Group.
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