Key Points
- Microsoft is ending support for its Copilot artificial intelligence assistant on smart televisions, including models manufactured by LG and Samsung.
- The decision comes as Microsoft shifts its Copilot strategy toward business and productivity applications.
- LG has started notifying customers that Copilot functionality will be discontinued sometime in 2026, though Microsoft has not announced an exact date.
Microsoft is ending support for its artificial intelligence-powered assistant Copilot on smart televisions made by Samsung and LG Electronics, according to messages seen by users of those devices.
LG began notifying customers about the plan this week through pop-up messages that appeared on some newer-model smart TVs, according to one message received by The Desk on an LG B5 OLED set. The website Windows Central said other LG users have also received similar messages, and Samsung has started notifying its customers about the decision as well.
The messages warned that Copilot support could end at any time, with LG saying it will be discontinued before the end of the year, though Microsoft has not released any information to that effect.
Most affected smart TVs have other AI agents and assistants built into their sets. LG and Samsung TV typically have voice remotes that tie into basic functionality powered by their TVs, and some LG smart TVs also hook into Amazon’s artificial intelligence assistant Alexa.
Copilot was seen as a way to deliver enhanced features to LG and Samsung sets, increasing the value proposition among viewers who use their TVs for more than just passive viewing. The assistant allowed viewers to ask questions about programming, receive personalized movie and television recommendations and interact with an artificial intelligence chatbot directly through their television sets.
LG and Samsung promoted the inclusion of Copilot in their TVs during the Consumer Electronics Show (CES) in 2025. On LG televisions, Copilot was incorporated into the company’s webOS operating system, including through a shortcut that opened Microsoft’s assistant in a web browser.
Not everyone was a fan of Copilot: The integration generated complaints from some LG customers after a software update added the Copilot shortcut without providing an option to remove it. LG later modified its software to allow customers to delete the shortcut.
Samsung also incorporated Copilot into certain smart television models, although the company has not separately confirmed plans to discontinue the feature. The notification appearing on LG televisions indicates Microsoft’s decision applies to all television manufacturers offering Copilot functionality.
The shutdown comes as Microsoft changes its approach to Copilot, placing greater attention on business applications and productivity software rather than consumer-oriented assistant features. Copilot is baked into Microsoft’s Windows 11 operating system and is widely found on new desktop and laptop computers. The assistant is also embedded into newer versions of Microsoft Office for Windows, Mac and smartphones.
Earlier this year, Microsoft introduced an expanded Copilot application combining conversational tools, automated assistants and coding capabilities.
