- Charter is eliminating up to 1,200 jobs as part of a broader restructuring of its corporate office and other units, according to a report.
- The company, one of the biggest telecoms in the U.S., has struggled in recent quarters with higher churn in its pay TV and broadband Internet businesses.
- Charter reaches more than 50 million Americans across 41 states.
Charter Communication is preparing pink slips that could affect as many as 1,200 roles, according to a report published late Tuesday evening.
The report, from the Wall Street Journal, said the layoffs will primarily impact employees in corporate and back-office roles. The intent of the layoffs is to downsize and restructure certain business units, the source said, noting that no sales or support-related employees will be affected.
Charter has not formally commented on the report, but a source familiar with the matter confirmed the layoffs. The source spoke on background late Tuesday evening.
Charter is one of the largest residential and enterprise telecommunications providers in the United States, with a reach of over 50 million customers across 41 states. The company sells broadband Internet, phone and pay television service under the Spectrum brand, and has a number of other business units focused on wireless phone, media and advertising.
Like other telecoms, Charter has experienced pressure in the TV and broadband Internet businesses from emerging competitors — streaming platforms on the TV side, and fixed wireless and satellite-based services on the broadband Internet side.
The company has worked to address both issues over much of the past year by purchasing wholesale access to network-owned streaming apps like Disney Plus, Hulu and HBO Max, which are included in some Spectrum TV plans, and offering customer price-locks and other guarantees on its broadband service.
It has taken some time for Charter to see the benefits of those refreshed TV and broadband Internet offerings: In July, the company reported a loss of 117,000 broadband customers and 80,000 video subscribers during the second quarter (Q2) of the year. Revenue clocked in at $13.8 billion, effectively flat when compared to Q2 2024, sustained in large part due to Charter’s growing Spectrum Mobile business. (Spectrum Mobile resells access to Verizon’s 4G LTE and 5G networks.)
Charter will report its Q3 earnings at the end of October.
