Parks Associates
Parks Associates is a woman-founded, internationally-recognized market research and consulting firm that specializes in emerging and consumer products and services. The organization started in the mid-1980s and produces several annual conferences, including “Connections” and “Future of Video.” Parks Associates is based in Texas.
Parks: As broadband companies compete on service, customer satisfaction increases
Perception inside the home is becoming a key factor influencing customer satisfaction, retention and brand loyalty as competition grows in the broadband sector.
DATA
Parks Associates: Cost is biggest driver of streaming churn in 2025
Nearly one-quarter cancel after finishing a series, while about one in five leave because they cannot find something to watch.
STATE OF STREAMING
Parks Associates: Smart TVs are primary streaming devices in homes
Smart television sets are the primary way most Americans are watching streaming video content at home, according to new consumer data released by Parks Associates.
DATA
Parks Associates: Video revenue to surpass $190 billion by 2030
Average monthly spending on subscription video is expected to peak at about $122.74 in 2028 before easing slightly.
Parks Associates promotes three to new leadership roles
Market research firm Parks Associates promoted three of its executives to new leadership roles this week.
EXECUTIVE MOVES
In frigid pay TV environment, Philo bundles up
Philo is sticking with its focus of delivering entertainment-based channels and content as it incorporates more FAST channels and network-owned apps into its service.
FUTURE OF VIDEO
Laura Martin: CuriosityStream taps new revenue by licensing data to AI developers
Media companies that own intellectual property and first-party data should be licensing that material to developers of large language models, a leading Wall Street analyst said on Wednesday.
FUTURE OF VIDEO
Parks: Streamers defaulting to ad-supported plans on subscription services
Streaming apps that launched with ad-supporter tiers enjoy a higher ratio of customers on them compared to ad-free plans.
EXCLUSIVE
Parks: Netflix retakes title as top premium streamer in U.S. homes
Netflix surpassed Amazon's Prime Video to become the top premium streaming app by subscriber count in 2025.
Parks: Streamers gravitating toward live sports services
More than one-third of streaming households are paying for a sports-specific app to stay on top of their favorite teams or games.
DATA
Parks: Adoption of free streaming services starts to level off
Nearly half of all Americans now use FAST services on a regular basis, but adoption of free streaming platforms is starting to level off.
DATA
Discount tickets still available for Future of Video conference
The annual event held by Parks Associates is offering readers of The Desk special pricing on in-person tickets.
DEAL