J.P. Morgan, the investment and services portion of financial giant J.P. Morgan Chase, canceled a planned question-and-answer session on Twitter with the bank’s vice chairman James Lee, Jr. after receiving “insulting” questions, the financial news organization Reuters reported.
The company had been promoting the Twitter Q&A with the investment banker since at least November 6, encouraging people to ask questions about the bank’s operations with the hashtag #AskJPM.
Hardly anyone noticed the event until J.P. Morgan sent out a follow-up tweet Tuesday promoting the Q&A with Lee. After being flooded with questions, J.P. Morgan canceled the Twitter event. Some of the questions the bank received:
Is the fact that you've paid over half a billion in fines since August a source or pride, or are you embarrassed it's not higher? #AskJPM
— alexis goldstein (@alexisgoldstein) November 13, 2013
My question: Why is JP Morgan Chase foreclosing on my neighbor after she's paid for her house 4 times over? #AskJPM Disgusting.
— Mark Schultz (@markasch) November 13, 2013
Does it feel better paying the biggest bank fines in history so far, or did the satisfaction of the crimes outweigh the fines? #AskJPM
— Schoun (@schoun) November 13, 2013
Are you relieved that credit ratings services are so inept, or would your billables be even higher if you faced competent scrutiny? #AskJPM
— Dominic Mauro (@mynameisdom) November 13, 2013
#askJPM Any plans to return illegally foreclosed homes to their rightful owners? If not, how do you justify your continued existence?
— Elisabeth Carey (@ElisabethCarey) November 13, 2013
Do you feel bad for ripping me off every month for charging me over 10% on a car loan & reject me when I apply for a credit card? #AskJPM
— JRGTheReal (@MatrixJRG) November 14, 2013
When you paid $309M for illegal credit card practices, did you say #whatev we have $28BN set aside for fines? http://t.co/8XdxfenKSA #AskJPM
— alexis goldstein (@alexisgoldstein) November 13, 2013
Did you have a specific number of people's lives you needed to ruin before you considered your business model a success? #AskJPM
— Amy Hunter (@amy10506) November 13, 2013
When you locked people out of their homes & ruined their lives, did you still send them credit card invitations just to rub it in? #AskJPM
— Schoun (@schoun) November 13, 2013
Can I have my house back? #AskJPM
— Adam Coleman (@AdamColeman4) November 13, 2013
Do you think maybe this whole #ASKJPM idea was not well thought out?
— Rudolf E. Havenstein (@RudyHavenstein) November 13, 2013
J.P. Morgan answered that last one: In an email to Reuters, a company spokesperson said “Bad idea! Back to the drawing board.”
BusinessWeek: J.P. Morgan’s “Twitter Takeover” taken over by Twitter
New York Times: J.P. Morgan shuts Twitter Q&A with investment banker
Wall Street Journal: Bad blood for J.P. Morgan on Twitter
