The Desk appreciates the support of readers who purchase products or services through links on our website. Learn more...

Web service outage forces some streamers to go dark

Photo of author
By:
»

mkeys@thedesk.net

Share:
A stock image of an Internet server with Ethernet cables
(Stock image via Pexels)

An outage at the content delivery network (CDN) service Fastly forced dozens of major websites to go offline early Tuesday morning.

The issue impacted several streaming video services, including Vimeo, Amazon, the Walt Disney Company’s Hulu and AT&T WarnerMedia’s HBO Max, resulting in prolonged outages cross those products.

Other web properties impacted by the glitch included the websites of the New York Times, the Financial Times, the Verge, Stripe, CNN and PayPal.

The services use Fastly’s CDN product, which caches web files across various servers spread out throughout the world. The product reduces the time it takes for a website to load or for certain files, like videos, to download. For a streaming service, a CDN like Fastly can shave seconds off the time it takes for a movie or TV show to load up on a smart TV, phone or tablet.

Other companies, including Amazon Web Services and CloudFlare, offer CDNs of their own, but Fastly has become something of a media darling since it was introduced several years ago, with many major media organization choosing it over the competition to serve its audience.

On Tuesday, Fastly acknowledged that a “global CDN disruption” was to blame for the outages affecting its clients. The problem was resolved less than two hours later. The specific cause of the issue was not revealed.

Never miss a story

Get free breaking news alerts and twice-weekly digests delivered to your inbox.

We do not share your e-mail address with third parties; you can unsubscribe at any time.

Photo of author

About the Author:

Matthew Keys

Matthew Keys is the award-winning founder and editor of TheDesk.net, an authoritative voice on broadcast and streaming TV, media and tech. With over ten years of experience, he's a recognized expert in broadcast, streaming, and digital media, with work featured in publications such as StreamTV Insider and Digital Content Next, and past roles at Thomson Reuters and Disney-ABC Television Group.
TheDesk.net is free to read — please help keep it that way.We rely on advertising revenue to support our original journalism and analysis. Please disable your ad-blocking technology to continue enjoying our content. Read more...Learn how to disable your ad blocker on: Chrome | Firefox | Safari | Microsoft Edge | Opera | AdBlock pluginIf you think this is an error, please contact us.