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EARNINGS REPORT

Frontier adds 133,000 broadband customers during Q3

Frontier reported higher consumer and business broadband sales during Q3, and says its merger with Verizon should be complete in Q1 2026.

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Key Financial Data

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  • Frontier added 133,000 new fiber Internet customers in Q3, growing its total fiber base by 20 percent year-over-year.
  • Company revenue rose 4 percent to $1.55 billion, driven by fiber broadband growth and higher ARPU of $68.59.
  • Frontier expects its $20 billion acquisition by Verizon to close in early 2026; it received FCC approval for the transaction in May.

Frontier Communications added more than 133,000 fiber Internet customers during its most-recent financial quarter, a trend that helped boost the company’s key revenue points.

During the third quarter (Q3) of the year, Frontier grew its fiber Internet customer base to 2.76 million, a 20 percent increase compared to the same time period last year. Fiber-based average revenue per user (ARPU) grew to $68.59, a 5 percent uptick.

Overall revenue attributed to Frontier’s operations climbed 4 percent to $1.55 billion, the company said on Tuesday.

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Stock Price

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“The team absolutely crushed it, once again delivering our best quarter ever,” Frontier CEO Nick Jeffery said in a prepared statement. “We achieved outstanding results across our operational and financial metrics, delivered double-digit EBITDA growth and reached an all-time high in customer growth.”

Jeffery said Frontier’s accelerated business was part of a “relentless execution of strategy and the belief that we play a critical role in building the digital infrastructure this country needs.”

Verizon apparently agrees: Last year, the company said it was acquiring Frontier for $20 billion in cash as the company further develops its own fiber-based infrastructure. In addition to its wireless phone service, Verizon offers consumer broadband through its Fios product in the eastern portion of the country, and delivers backhaul connections in most states.

The transaction received FCC approval earlier this year, and Frontier said on Tuesday it expects the deal to close during the first three months of 2026. The pending acquisition was cited as the primary reason why Frontier declined to host a conference call with investors and reporters following its Q3 earnings release. Verizon reports its Q3 earnings later in the week.

On the enterprise side, Frontier said its business and wholesale fiber broadband business saw 8,000 new subscribers during Q3, reflecting a year-over growth of just over 16 percent. ARPU attributed to its enterprise services dropped 2 percent to just under $97, but business services-related churn also dipped to 1.3 percent, compared with 1.5 percent churn during Q3 2024.

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About the Author:

Matthew Keys

Matthew Keys is the award-winning founder and editor of TheDesk.net, an authoritative voice on broadcast and streaming TV, media and tech. With over ten years of experience, he's a recognized expert in broadcast, streaming, and digital media, with work featured in publications such as StreamTV Insider and Digital Content Next, and past roles at Thomson Reuters and Disney-ABC Television Group.