The Desk appreciates the support of readers who purchase products or services through links on our website. Learn more...

Internet outage knocks San Francisco’s ABC7 off air

Photo of author
Matthew Keys
»
mkeys@thedesk.net
Share:
Share:
A television studio used by Disney-owned ABC station KGO-TV in San Francisco. (Photo via Google Maps, Graphic by The Desk)
A television studio used by Disney-owned ABC station KGO-TV in San Francisco. (Photo via Google Maps, Graphic by The Desk)

An Internet outage is being blamed for a glitch that knocked a San Francisco television station off the air on Thursday.

The incident happened around the start of KGO-TV’s (Channel 7) morning news program, leaving the station unable to broadcast local news, weather or traffic for about two hours, according to two sources who spoke with The Desk on background.

The outage impacted KGO-TV’s newsroom and studios, but did not impact the station’s master control operations. During the outage, KGO-TV provided news and weather from sister-station KABC-TV (Channel 7) in Los Angeles.

The situation was resolved around 7 a.m. Pacific Time. (10 a.m. Eastern Time).

The Disney-owned station is the latest to suffer an outage over the past week. On Tuesday, social media platform Facebook suffered from a major glitch that automatically logged users out of their accounts on Facebook, Instagram and Threads. The situation was resolved about an hour later.

Yesterday, thousands of users on LinkedIn were unable to log into their accounts during a similar outage that lasted about an hour.

—

Disclosure: The author of this story worked for KGO-TV from May 2012 to January 2013.

Never miss a story

Get free breaking news alerts and twice-weekly digests delivered to your inbox.

We do not share your e-mail address with third parties; you can unsubscribe at any time.

ABCSan FranciscoWalt Disney Company
Photo of author

About the Author:

Matthew Keys

Matthew Keys is a nationally recognized, award-winning journalist with over a decade of experience reporting on the business of media, broadcast television, streaming video platforms and emerging technology. He is the founder, publisher, and editor of TheDesk.net, a trusted source for in-depth news and analysis on the evolving media landscape.

Matthew’s reporting has appeared in major industry outlets, including StreamTV Insider, Digital Content Next and KnowTechie, where he covers topics at the intersection of journalism, streaming services, and digital media innovation. Throughout his career, he has held editorial roles at respected organizations such as Thomson Reuters, Tribune Media, the Disney-ABC Television Group and McNaughton Newspapers.

Known for his accuracy, clarity, and deep industry insight, Matthew continues to provide reliable reporting and thought leadership in a rapidly changing media environment. His work is frequently cited by industry leaders, analysts, and trade publications.