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Internet outage knocks San Francisco’s ABC7 off air

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mkeys@thedesk.net

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A television studio used by Disney-owned ABC station KGO-TV in San Francisco. (Photo via Google Maps, Graphic by The Desk)
A television studio used by Disney-owned ABC station KGO-TV in San Francisco. (Photo via Google Maps, Graphic by The Desk)

An Internet outage is being blamed for a glitch that knocked a San Francisco television station off the air on Thursday.

The incident happened around the start of KGO-TV’s (Channel 7) morning news program, leaving the station unable to broadcast local news, weather or traffic for about two hours, according to two sources who spoke with The Desk on background.

The outage impacted KGO-TV’s newsroom and studios, but did not impact the station’s master control operations. During the outage, KGO-TV provided news and weather from sister-station KABC-TV (Channel 7) in Los Angeles.

The situation was resolved around 7 a.m. Pacific Time. (10 a.m. Eastern Time).

The Disney-owned station is the latest to suffer an outage over the past week. On Tuesday, social media platform Facebook suffered from a major glitch that automatically logged users out of their accounts on Facebook, Instagram and Threads. The situation was resolved about an hour later.

Yesterday, thousands of users on LinkedIn were unable to log into their accounts during a similar outage that lasted about an hour.

Disclosure: The author of this story worked for KGO-TV from May 2012 to January 2013.

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About the Author:

Matthew Keys

Matthew Keys is the award-winning founder and editor of TheDesk.net, an authoritative voice on broadcast and streaming TV, media and tech. With over ten years of experience, he's a recognized expert in broadcast, streaming, and digital media, with work featured in publications such as StreamTV Insider and Digital Content Next, and past roles at Thomson Reuters and Disney-ABC Television Group.
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